Fulfillment: Winning and Losing in One-Click America is a 2021 nonfiction book by Alec MacGillis that examines Amazon.
 | |
| Author | Alec MacGillis |
|---|---|
| Language | English |
| Subject | Amazon |
| Publisher | Farrar, Straus and Giroux |
Publication date | March 16, 2021 |
| Pages | 400 |
| ISBN | 978-0-374-15927-6 |
Book
editMacGillis is a journalist based in Baltimore who now writes for ProPublica; he previously wrote The Cynic: The Political Education of Mitch McConnell. In Fulfillment, he takes Amazon to task as an effective monopoly but also argues that the company is contributing to increasing economic and political division in the United States, writing about "the America that fell in the company's lengthening shadow"[1] and Amazon's "outsized role in [a] zero-sum sorting" of inequality that is "making parts of the country incomprehensible to one another".[2][3] He writes about how its success has been enabled by political influence at both local and national levels.[4][5][6][7]
Reception
editAs of August 2023[update] Fulfillment has eleven "positive" reviews, four "rave" reviews, and two "mixed" reviews on review aggregator Book Marks.[8] Many reviewers praised MacGillis's wide-ranging and nuanced coverage of the issue of economic inequality and of Amazon's role in it, and noted the impact of the book's biographical vignettes[4][9][10] as well as its timeliness, after an increase in orders during the COVID-19 pandemic had led to Amazon's most successful year yet. (MacGinnis writes that "it had become our civic duty, our cause larger than ourselves, to fulfill our needs online", drawing an analogy with war.)[11] However, some reviewers found some of these vignettes too tenuously connected to Amazon,[1][5] and others found sections on the past of various communities sprawling and over-long.[3][12] A reviewer for the Wall Street Journal found MacGillis's argument "a bit far-fetched" since the loss of factory jobs and erosion of the power of labor unions started before the company's founding, and since Amazon's own dominance of the online marketplace is showing signs of weakening.[13]
References
edit- ^ a b Vara, Vauhini (February 12, 2021). "Amazon Has Transformed the Geography of Wealth and Power". The Atlantic. Archived from the original on February 15, 2021.
- ^ Selyukh, Alina (March 16, 2021). "In Amazon's Shadow, An America Divided In Search Of 'Fulfillment'". NPR. Retrieved August 18, 2023.
- ^ a b Szalai, Jennifer (March 10, 2021). "In 'Fulfillment,' One-Click Shopping Is Cheap, Easy and Economically Unsustainable". The New York Times. Archived from the original on March 10, 2021.
- ^ a b Wang, Xiaowei (March 24, 2021). "What Is Amazon Doing to Our Country?". The New York Times Book Review. Archived from the original on March 24, 2021.
- ^ a b O'Connor, Sarah (April 6, 2021). "Fulfillment — America under Amazon's 'lengthening shadow'". The Financial Times. Retrieved August 18, 2023.
- ^ Leonard, Sarah (April 2, 2021). "How Amazon Exploited a Weakened America". The New Republic. Retrieved August 18, 2023.
- ^ Kwak, James (March 19, 2021). "We know about Amazon's sins. Do we care?". The Washington Post (review). Archived from the original on April 19, 2021.
- ^ "Fulfillment: Winning and Losing in One-Click America". Book Marks. Retrieved August 18, 2023.
- ^ Kellogg, Carolyn (March 10, 2021). "Review: Exposing life in the shadows of the United States of Amazon". Los Angeles Times.
- ^ Pedulla, Amy (March 11, 2021). "Amazon is everywhere — and in 'Fullfillment' Alec MacGillis looks at how much it has cost us". The Boston Globe.
- ^ McGinty, Patrick (March 25, 2021). "'Fulfillment' probes the mysteries of Amazon". Pittsburgh Post-Gazette.
- ^ Greenwood, Elizabeth (March 16, 2021). "Review: Want to understand the wealth gap? 'Fulfillment' points to Amazon's rise". San Francisco Chronicle.
- ^ Levinson, Marc (March 7, 2021). "'Fulfillment' Review: Those One-Click Woes". The Wall Street Journal. Archived from the original on March 11, 2021.