Most visitors to Indonesia may obtain a visa on arrival to Indonesia, unless they are a citizen of one of the visa-exempt countries. However, some countries must obtain a visa in advance from one of the Indonesian diplomatic missions before being allowed to enter Indonesia.
All visitors must hold a passport valid for 6 months as well as a valid return ticket.
Passport with validity of more than 3 months can be accepted in special cases or business travel.
The immigration officer at the port of entry may ask the passenger to produce any necessary documents (such as hotel reservation and proof of finance).
Visa policy map
editVisa exemption
editThe Directorate General of Immigration publishes a list of countries whose nationals are visa-exempt.[1]
Citizens of the following 13 countries may enter Indonesia without a visa, for a maximum stay of 30 days:[1][2]
|
# - Permanent residents of Singapore are eligible to get 4 days visa-free entry to Batam, Bintan and the Karimun Islands.[3][1]
Citizens of a visa-exempt country may enter Indonesia through any of the designated border crossings, comprising 15 airports, 91 seaports and 12 cross-border land posts.[1]
Date of visa changes |
---|
|
APEC Business Travel Card
editHolders of passports issued by the following countries who possess an APEC Business Travel Card (ABTC) containing the "IDN" code on the reverse, which indicates that it is valid for travel to Indonesia, can enter visa-free for business trips of up to 60 days.[2]
ABTCs are issued to citizens of:[4]
Visa on arrival
editThe Directorate General of Immigration also publishes a list of countries whose nationals are eligible to obtain a visa on arrival (VoA/e-VoA) to Indonesia,[5] Despite its name, it can also be applied for online prior to arrival in Indonesia via its eVisa portal.[6]
Citizens of the following countries may apply for a visa on arrival. This visa costs Rp500,000, and is valid for a maximum stay of 30 days. The visa can be extended once inside Indonesia for another 30 days at designated offices for an extra Rp500,000.[7]
|
N - Already exempt from visa requirement.[2][5]
Citizens of a country eligible for a visa on arrival may obtain it at any of the designated border crossings, comprising 16 airports, 95 seaports and 11 cross-border land posts.[8]
Date of e-VOA / Visa on arrival changes |
---|
Cancelled:
|
Non-ordinary passports
editHolders of diplomatic or official / service category passports issued by the following countries are allowed to visit Indonesia without a visa for 30 days (unless otherwise stated):[9][10]
D - Diplomatic passports only.
1 - 14 days
2 - 90 days
Indonesia signed visa exemption agreements with Algeria, Eswatini, Gambia, Nepal, Iraq, Rwanda and Syria for diplomatic and service passports. These agreements are yet to be ratified.[11][12][13][14][15][16][17][18]
Transit without a visa
editPassengers transiting through Soekarno-Hatta International Airport and not changing terminals, or those transiting through Ngurah Rai International Airport and not staying after 2 AM, do not need a transit visa if transiting for up to 8 hours.[2]
Visa required
editNationals who wish to obtain a multiple-entry visa, extend their visa (up to a maximum of five extensions) or who are not eligible for either visa-free entry or visa on arrival must apply for a visa in advance at an Indonesian embassy or consulate.
Approval required (Calling visa)
editCitizens of the following countries require prior approval from the Directorate General of Immigration in Jakarta. Besides a visa, they must hold a reference letter issued by the Directorate General of Immigration, as well as the invitation letter used to apply for their Indonesian visa before travelling to Indonesia. This policy is called the Indonesian Calling Visa.[2][19]
As of 28 November 2023, the Directorate General of Immigration was evaluating a proposed removal of calling visa requirements for citizens of Guinea.[20]
Date of calling visa changes |
---|
Cancelled
|
History of visa policy reforms
edit- In March 2015, Indonesian authorities announced that from April 2015 visas would be waived for citizens of 30 other countries, namely Austria, Bahrain, Belgium, Canada, China, Czech Republic, Denmark, Finland, France, Germany, Hungary, Italy, Japan, Mexico, Netherlands, New Zealand, Norway, Oman, Poland, Russia, Qatar, South Africa, South Korea, Spain, Sweden, Switzerland, United Arab Emirates, United Kingdom and the United States.[23][24] For a visa waiver to enter into force Indonesian law stipulating mandatory reciprocity must be changed.[25] In October 2015, the list was further extended by a new Presidential decree with another 45 countries.
- Indonesian Government expects additional US$1.3 billion revenue for the foreign-exchange reserves as a result of the visa waiver.[26]
- In May 2015, Vice President Jusuf Kalla announced that the visa-waiver will be extended to 60-70 countries as soon as the reciprocity clause was removed from the immigration law.[27]
- On June 12, 2015, the Indonesian Government announced that it formally waived visa requirements for the 45 countries listed above for 30 days but the visit permit cannot be extended or changed to other permits.[28]
- On September 19, 2015, Indonesian authorities release the name of 45 additional countries and regions that will be eligible for visa free travel to Indonesia by the end of September 2015, namely Algeria, Angola, Argentina, Azerbaijan, Belarus, Bulgaria, Croatia, Cyprus, Dominica, Egypt, Estonia, Fiji, Ghana, Greece, Iceland, India, Ireland, Jordan, Kazakhstan, Kyrgyzstan, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Maldives, Malta, Monaco, Panama, Papua New Guinea, Portugal, Romania, San Marino, Saudi Arabia, Seychelles, Slovakia, Slovenia, Suriname, Taiwan, Tanzania, Timor Leste, Tunisia, Turkey, Vatican City and Venezuela.[29]
- On December 21, 2015, Indonesian Maritime Coordinator Minister, Rizal Ramli announced that the visa-waiver policy would be extended to 84 additional countries by the end of 2015. The complete list are, Albania, Antigua and Barbuda, Armenia, Australia, Bahamas, Bangladesh, Barbados, Belize, Benin, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, Burkina Faso, Burundi, Cameroon, Cape Verde, Chad, Comoros, Costa Rica, Côte d'Ivoire, Cuba, Dominican Republic, El Salvador, Gabon, Gambia, Georgia, Grenada, Guatemala, Guinea, Guyana, Haiti, Honduras, Jamaica, Kenya, Kiribati, Lesotho, Madagascar, Malawi, Mali, Marshall Islands, Mauritania, Mauritius, Moldova, Mongolia, Montenegro, Mozambique, Namibia, Nauru, Nepal, Nicaragua, North Korea, North Macedonia, Pakistan, Palau, Palestine, Paraguay, Rwanda, Samoa, São Tomé and Príncipe, Senegal, Serbia, Solomon Island, Somalia, Sri Lanka, St Kitts and Nevis, St Lucia, St Vincent and Grenadines, Sudan, Tajikistan, Togo, Tonga, Trinidad & Tobago, Turkmenistan, Tuvalu, Uganda, Ukraine, Uruguay, Uzbekistan, Vanuatu, Zambia, Zimbabwe, make it total of 174 countries that can enjoy visa-waiver policy to Indonesia.[30][31][32][33]
- President Joko Widodo signed a Presidential Decree on 2 March 2016 with regards to the revision of list of countries that were granted short-term visit visa-free facility. Out of 84 additional countries that were initially planned to be added, only 78 were passed. Citizens of Cameroon, Guinea, Montenegro, North Korea, Pakistan, and Somalia would continue to require a visa prior to visit Indonesia.[34]
- On 5 August 2020, Indonesian Foreign Minister Retno Marsudi signed a visa exemption agreement with Colombian Foreign Minister Claudia Blum allowing ordinary passport holders from Colombia to enter Indonesia visa-free for up to 30 days. It went into effect on September 15, 2020.[35]
- The visa waiver system was suspended during the COVID-19 pandemic. Visa free entry was restored for only ASEAN and Timor Leste citizens in 2023. Citizens of 92 countries can obtain an e-VOA or a visa on arrival, essentially reverting to the pre-2015 system.[36]
Visitor statistics
editMost visitors arriving to Indonesia were from the following countries of nationality:
Source: Statistics Indonesia[37][38]
Country | 10/2024 | 2023 | 2022 | 2021 | 2020 | 2019 | 2018 | 2017 |
---|---|---|---|---|---|---|---|---|
Malaysia | 1,882,977 | 1,901,242 | 1,212,574 | 480,723 | 980,118 | 2,980,753 | 2,503,344 | 1,238,276 |
Australia | 1,393,372 | 1,431,177 | 655,370 | 3,196 | 256,291 | 1,386,803 | 1,301,478 | 1,188,449 |
Singapore | 1,111,478 | 1,414,447 | 736,797 | 18,704 | 280,492 | 1,934,445 | 1,768,744 | 1,512,813 |
China | 1,030,942 | 787,924 | 169,378 | 54,713 | 239,768 | 2,072,079 | 2,139,161 | 1,972,405 |
East Timor | 632,926 | 728,586 | 703,780 | 819,488 | 994,590 | 1,178,381 | 1,762,442 | 960,026 |
India | 584,674 | 606,439 | 281,814 | 6,670 | 111,724 | 657,300 | 595,636 | 485,314 |
South Korea | 356,050 | 347,185 | 122,221 | 9,497 | 75,562 | 388,316 | 358,885 | 378,769 |
United States | 353,233 | 392,310 | 188,764 | 21,962 | 91,782 | 457,832 | 387,856 | 331,132 |
United Kingdom | 337,017 | 335,209 | 170,881 | 5,177 | 69,997 | 397,624 | 392,112 | 361,197 |
France | 313,415 | 273,682 | 134,541 | 3,776 | 43,438 | 283,814 | 287,917 | 268,989 |
Japan | 282,994 | 251,866 | 73,913 | 5,952 | 92,228 | 519,623 | 530,573 | 538,334 |
Netherlands | 272,232 | 250,201 | 115,052 | 12,229 | 53,495 | 215,287 | 209,978 | 205,844 |
Germany | 247,128 | 263,534 | 128,634 | 3,429 | 46,361 | 277,653 | 274,166 | 260,586 |
Philippines | 199,163 | 209,458 | 78,436 | 9,375 | 50,413 | 260,980 | 217,874 | 162,726 |
Taiwan | 158,470 | 155,150 | 25,750 | 1,398 | 35,680 | 207,490 | 208,317 | 211,489 |
Russia | 137,318 | 161,323 | 75,578 | 8,392 | 67,491 | 158,943 | 125,728 | 110,529 |
New Zealand | 136,049 | 116,603 | 44,125 | 482 | 19,947 | 149,010 | 128,366 | 106,914 |
Spain | 126,545 | 106,581 | 51,563 | 3,255 | 11,829 | 83,373 | 85,560 | 81,690 |
Italy | 118,941 | 104,393 | 47,415 | 2,339 | 13,260 | 91,229 | 94,288 | 90,022 |
Saudi Arabia | 110,044 | 107,684 | 47,472 | 2,053 | 31,906 | 157,512 | 165,912 | 166,111 |
Thailand | 101,367 | 111,786 | 61,128 | 3,992 | 21,303 | 136,699 | 124,153 | 106,510 |
Papua New Guinea | 95,523 | 76,471 | 22,509 | 31,703 | 20,975 | 78,433 | 142,648 | 141,299 |
Vietnam | 92,203 | 121,879 | 68,067 | 2,008 | 19,608 | 96,024 | 75,816 | 77,466 |
Canada | 73,118 | 83,696 | 36,042 | 1,242 | 23,200 | 103,616 | 97,908 | 96,139 |
Switzerland | 51,027 | 48,459 | 23,192 | 782 | 8,362 | 57,484 | 60,293 | 61,191 |
Turkey | 42,414 | 30,433 | 14,424 | 1,122 | 6,038 | 23,883 | 20,861 | 34,433 |
Myanmar | 40,478 | 40,920 | 22,637 | 3,093 | 12,669 | 46,381 | 28,612 | 48,133 |
Poland | 40,251 | 41,988 | 18,401 | 752 | 9,055 | 41,637 | 31,437 | 32,704 |
Hong Kong | 38,620 | 13,885 | 7,086 | 2,432 | 2,625 | 50,324 | 91,182 | 98,272 |
Belgium | 38,299 | 42,888 | 21,120 | 798 | 5,902 | 46,780 | 50,050 | 48,477 |
Denmark | 36,759 | 39,555 | 20,913 | 557 | 10,533 | 45,090 | 46,825 | 43,721 |
Austria | 33,610 | 34,984 | 17,708 | 2,103 | 4,858 | 28,476 | 29,492 | 27,208 |
Ireland | 32,247 | 34,466 | 16,003 | 291 | 5,167 | 28,602 | 28,742 | 29,400 |
Portugal | 31,409 | 32,029 | 14,393 | 476 | 6,245 | 35,434 | 36,804 | 33,223 |
Sweden | 31,020 | 37,481 | 19,885 | 3,516 | 17,600 | 56,402 | 50,381 | 51,417 |
Brazil | 29,233 | 29,497 | 14,855 | 952 | 5,945 | 30,232 | 26,503 | 32,403 |
South Africa | 24,902 | 31,872 | 13,267 | 572 | 15,142 | 47,657 | 41,962 | 38,073 |
Romania | 22,219 | 25,031 | 9,896 | 510 | 4,320 | 18,650 | 14,092 | 18,787 |
Ukraine | 22,102 | 22,204 | 11,428 | 3,044 | 16,491 | 35,537 | 26,697 | 32,964 |
Norway | 18,544 | 19,577 | 10,069 | 336 | 5,072 | 23,886 | 24,906 | 22,838 |
Czech Republic | 18,146 | 18,388 | 7,607 | 496 | 6,178 | 23,941 | 22,848 | 20,125 |
Pakistan | 17,905 | 14,264 | 5,247 | 974 | 4,110 | 14,663 | 13,448 | 11,424 |
Egypt | 16,463 | 16,832 | 7,326 | 611 | 4,337 | 21,354 | 18,075 | 20,345 |
Hungary | 16,276 | 16,689 | 6,384 | 218 | 3,664 | 14,218 | 13,434 | 12,600 |
Kazakhstan | 15,515 | 8,198 | 2,282 | 378 | 3,735 | 9,781 | 7,955 | 7,219 |
Mexico | 13,189 | 14,341 | 5,092 | 135 | 2,375 | 13,663 | 12,418 | 11,497 |
Colombia | 12,132 | 14,572 | 3,992 | 96 | 1,324 | 6,304 | 5,445 | 5,051 |
Finland | 11,622 | 12,345 | 5,480 | 240 | 6,376 | 22,665 | 27,127 | 24,447 |
Argentina | 9,988 | 10,322 | 3,528 | 114 | 3,066 | 9,994 | 11,468 | 15,280 |
Bulgaria | 7,722 | 7,233 | 2,488 | 211 | 2,575 | 7,652 | 8,405 | 8,695 |
Total | 11,565,981 | 11,677,825 | 5,889,031 | 1,557,530 | 4,052,923 | 16,106,954 | 15,810,305 | 14,039,799 |
Indonesian Tourism Statistics[39][40][41][42][43][44] | ||||||||
---|---|---|---|---|---|---|---|---|
2000 | 5,064,217 | |||||||
2001 | 5,153,620 | |||||||
2002 | 5,033 400 | |||||||
2003 | 4,467,021 | |||||||
2004 | 5,321,165 | |||||||
2005 | 5,002,101 | |||||||
2006 | 4,871,351 | |||||||
2007 | 5,505,759 | |||||||
2008 | 6,429,027 | |||||||
2009 | 6,452,259 | |||||||
2010 | 7,002,944 | |||||||
2011 | 7,649,731 | |||||||
2012 | 8,044,462 | |||||||
2013 | 8,802,129 | |||||||
2014 | 9,435,411 | |||||||
2015 | 10,406,759 | |||||||
2016 | 11,519,275 | |||||||
2017 | 14,039,799 | |||||||
2018 | 15,810,305 | |||||||
2019 | 16,106,954 | |||||||
2020 | 4,052,923 | |||||||
2021 | 1,557,530 | |||||||
2022 | 5,889,031 | |||||||
2023 | 11,677,825 |
The ten most popular tourist destinations in Indonesia recorded by Central Statistics Agency (BPS) are Bali, West Java, Central Java, East Java, Jakarta, North Sumatra, Lampung, South Sulawesi, South Sumatra, Banten, and West Sumatra (which would make it 11 provinces today due to Banten previously having been a part of West Java).[45]
As with most countries, domestic tourists are by far the largest market segment. The biggest movement of domestic tourists is during the annual Eid al-Fitr, locally known as lebaran. During this period, which is a two-week holiday after the month of fasting during Ramadan, many city-dwelling Muslim Indonesians visit relatives in their home towns. Intercity traffic is at its peak and often an additional surcharge is applied during this time.
Over the five years up to 2006, attention has been focused on generating more domestic tourism. Competition amongst budget airlines has increased the number of domestic air travellers throughout the country. Recently, the Ministry of Labour legislated to create long weekends by combining public holidays that fall close to weekends, except in the case of important religious holidays. During these long weekends, most hotels in popular destinations are fully booked.
Since 2000, on average, there have been five million foreign tourists each year (see table), who spend an average of US$100 per day. With an average visit duration of 9–12 days, Indonesia gains US$4.6 billion of foreign exchange income annually.[39] This makes tourism Indonesia's third most important non-oil–gas source of foreign revenue, after timber and textile products.[46]
After toppled Japan two years ago, China as the world's biggest tourism spenders now toppled Australia to become number three with 30.42 per cent increase year-on-year (y-o-y), while foreign tourists growth by 10.6 per cent y-o-y set to more than 2.9 million. The top countries of origin Q1 2014 data comes from the Asia-Pacific region, with Singapore (15.7 per cent), Malaysia (14.0), China (11.0), Australia, and Japan among the top countries of origin.[47]
Around 59% of all visitors are travelling to Indonesia for holiday purposes, while 38% for business.[48]
In 2012, according to the World Travel & Tourism Council, travel and tourism made a total contribution of 8.9% of GDP and supported 8% of total employment in Indonesia.[48]
See also
editReferences
edit- ^ a b c d "Bebas Visa Kunjungan". Direktorat Jenderal Imigrasi. Directorate General of Immigration. 4 September 2024. Archived from the original on 28 February 2023. Retrieved 28 February 2023.
- ^ a b c d e "Visa and passport". Timatic. International Air Transport Association through Emirates. Retrieved 28 February 2023.
- ^ "Singapore PRs to get visa-free entry to Indonesia's Batam and Bintan". The Straitstimes.
- ^ "ABTC Economy Entry Information" (PDF).
- ^ a b "VoA, Free Visa & Calling Visa Country List". Direktorat Jenderal Imigrasi. Retrieved 20 October 2024.
- ^ "The Official eVisa website for Indonesia". Retrieved 20 October 2024.
- ^ "Visitor Stay Permit (ITK) extension". Direktorat Jenderal Imigrasi. Retrieved 20 October 2024.
- ^ "Electronic Visa on Arrival (e-VOA) for foreign travellers". Retrieved 20 October 2024.
- ^ "List of Countries having Mutual Agreement with GOI on Visa Exemption for Diplomatic and Service / Official Passport".
- ^ "INTERNATIONAL TREATY, Ministry of Foreign Affairs of the Republic of Indonesia".
- ^ "x.com".
- ^ Diamantopoulos, George (June 9, 2024). "Indonesia and Rwanda sign visa exemption agreement".
- ^ "x.com".
- ^ Bhwana, Petir Garda (September 8, 2024). "Indonesia and Eswatini Ink Visa-Free Agreement at the IAF". Tempo.
- ^ Strengthening Bilateral Cooperation, Indonesia and Nepal Agree on Diplomatic and Service Visa-Free Agreement and Establishment of RI-Nepal Bilateral Consultation
- ^ Iraq, Indonesia sign visa exemption agreement
- ^ Strengthening Bilateral Cooperation, Indonesia and Azerbaijan Agree on Diplomatic and Service Visa Free Agreement
- ^ Syria, Indonesia sign a visa-free agreement for diplomatic and service passport holders
- ^ "Negara Calling Visa - Direktorat Jenderal Imigrasi". Directorate General of Immigration. 29 July 2022. Retrieved 4 September 2024.
- ^ "Cameroon Withdrawn from Calling Visa Country List".
- ^ "Indonesia Scraps Calling Visa Requirement for Pakistanis". Tempo. 8 August 2017. Retrieved 26 November 2023.
- ^ "Cameroon Withdrawn from Calling Visa Country List, Director General of Immigration: There are Economic and Security Considerations". Immigration of the Republic of Indonesia (in Indonesian). Directorate General of Immigration. 29 November 2023. Archived from the original on 1 June 2024. Retrieved 1 June 2024.
- ^ "Tambah Devisa, Indonesia Bebaskan Visa untuk 45 Negara". Pos-kupang.com.
- ^ Sambijantoro, Satria (March 17, 2015). "New visa policy to aid rupiah". The Jakarta Post.
- ^ Natahadibrata, Nadya (March 23, 2015). "Free visas for 30 nations violates law, may not fly". Thu Jakarta Post.
- ^ "Indonesia aims to reap $1.3 billion from visa policy". Archived from the original on May 18, 2015.
- ^ "More countries to be included on RI's visa waiver recipient list: Kalla". The Jakarta Post.
- ^ Lumanauw, Novy (June 2, 2015). "Indonesia Formally Waives Visa Requirements for 45 Countries". The Indonesian Globe. Retrieved June 2, 2015.
- ^ "Ini Daftar 45 Negara Diusulkan Bebas Visa Tahap Dua". Archived from the original on 2017-09-02. Retrieved 2015-09-19.
- ^ Hasniawati, Amailia Putri (25 November 2015). Cicilia, Sanny (ed.). "Pemerintah akan tambah 20 negara bebas visa". Kontan.
- ^ Jefriando, Maikel (21 December 2015). "Ralat Rizal Ramli: Ada yang Usul Israel Dapat Fasilitas Bebas Visa, Namun Kami Coret". Detik.
- ^ developer, metrotvnews. "Pemerintah Tambah 84 Negara Bebas Visa". Archived from the original on 2017-12-04. Retrieved 2015-12-21.
- ^ Ariyanti, Fiki (22 December 2015). "Ini Daftar Sementara 84 Negara Bebas Visa ke RI". Liputan6.com.
- ^ Prodjo, Wahyu Adityo (18 March 2016). "Inilah 84 Negara Bebas Visa ke Indonesia". TribunNews.
- ^ "Foreign Ministers of Indonesia and Colombia Signed Two Agreements Virtually". Ministry of Foreign Affairs of the Republic of Indonesia.
- ^ "Indonesia Ends Visa-Free Facility for 159 Countries". Tempo. 21 June 2023.
- ^ "Arrivals of International Visitor to Indonesia by Nationality, 2011–2014" (in Indonesian). Statistics Indonesia (Badan Pusat Statistik). Archived from the original on November 13, 2015. Retrieved March 25, 2020.
- ^ Indonesia, Badan Pusat Statistik. "Jumlah Kunjungan Wisatawan Mancanegara per bulan Menurut Kebangsaan - Tabel Statistik". www.bps.go.id (in Indonesian). Retrieved 2024-02-01.
- ^ a b "Visitor Arrivals to Indonesia 2000–2008" (Press release). Minister of Culture and Tourism, Republic of Indonesia. 2009. Archived from the original on 21 July 2011. Retrieved 19 March 2009.
- ^ "Rata-rata Lama Tinggal Wisatawan Mancanegara Menurut Negara Tempat Tinggal, 2002–2014 (Hari)" (in Indonesian). Statistics Indonesia (Badan Pusat Statistik). Archived from the original on 13 November 2015. Retrieved 25 August 2015.
- ^ Harwanto Bimo Pratomo (1 February 2013). "Satu tahun, 8 juta wisatawan serbu Indonesia". merdeka.com. Retrieved 11 June 2015.
- ^ "Visitor Arrivals to Indonesia 2001–2009". Ministry of Culture and Tourism, Republic of Indonesia. 2009. Archived from the original on 21 July 2011. Retrieved 19 September 2010.
- ^ "Number of Foreign Tourist Arrivals to Indonesia by Entrance, 1997–2016". Statistics Indonesia (Badan Pusat Statistik). Archived from the original on 13 November 2015. Retrieved 5 September 2017.
- ^ "Average Length Of Stay By Country Of Residence 2002–2015 (Days)". Statistics Indonesia (Badan Pusat Statistik). Archived from the original on 13 November 2015. Retrieved 5 September 2017.
- ^ "Time for N. Maluku to become tourist destination". Antaranews.com. 8 May 2011. Retrieved 11 June 2015.
- ^ "Indonesia". The World Factbook. CIA. 2006. Retrieved 19 March 2010.
- ^ Nadya Natahadibrata (3 June 2014). "Chinese tourists overtake Australian arrivals".
- ^ a b Indonesia Travel & Tourism Economic Impact 2013 Archived 11 November 2013 at the Wayback Machine. World Travel & Tourism Council. Retrieved 11 November 2013.