I am Alboran.
I love wikipedia, but think that editing it is far too user-unfriendly. The project would be greatly improved by an increase in the number of non-technophile editors if it was easier to do things like properly cite sources without using scary looking citeweb templates and ref tags with complicated looking brackets. Not to mention the fun of trawling through pages and pages of complicated policies when all you want is a simple user guide!
Citations are made easier by some external tools, but these should be built in to wikipedia itself. Eg. Toolserver.org Wikipedia Citation Tool Ottobib - automatically creates book citations from ISBNs.