Submission declined on 15 January 2025 by SafariScribe (talk). This submission is not adequately supported by reliable sources. Reliable sources are required so that information can be verified. If you need help with referencing, please see Referencing for beginners and Citing sources. This draft's references do not show that the subject qualifies for a Wikipedia article. In summary, the draft needs multiple published sources that are:
Where to get help
How to improve a draft
You can also browse Wikipedia:Featured articles and Wikipedia:Good articles to find examples of Wikipedia's best writing on topics similar to your proposed article. Improving your odds of a speedy review To improve your odds of a faster review, tag your draft with relevant WikiProject tags using the button below. This will let reviewers know a new draft has been submitted in their area of interest. For instance, if you wrote about a female astronomer, you would want to add the Biography, Astronomy, and Women scientists tags. Editor resources
|
PerformLine is a Morristown, New Jersey-based.[1] regulatory technology (regtech) company specializing in automated marketing compliance solutions for enterprises in regulated industries.[citation needed] The company provides a cloud-based platform designed to streamline compliance functions by delivering intelligence, insights, and tools to mitigate risk across customer interaction channels, including web, call centers, messaging, email, pre-production documents, and social media.[2]
History
editIn 2007, PerformLine was founded by Alex Baydin, who currently serves as the company's CEO.[3] On June 10, 2015, PerformLine launched and hosted its first COMPLY Conference.[citation needed] On May 27, 2021, PerformLine announced that it had received a strategic investment from M33 Growth, a Boston-based venture and growth stage investment firm.[citation needed] On July 13, 2022, PerformLine announced it had completed its acquisition of email discovery company LashBack.[citation needed]
Products and Services
editPerformLine offers an omni-channel compliance platform that centralizes discovery, monitoring, analytics, and workflow for regulatory and brand compliance across six primary channels:
Web Monitoring
editIdentifies and monitors known and unknown web pages for potential compliance violations.[4]
Call Monitoring
editMonitors calls to detect regulatory compliance issues or brand marketing abuses while tracking internal and external agent performance.[5]
Message Monitoring
editAnalyzes chat and SMS communications to identify potential regulatory or brand compliance violations.[6]
Industry and Regulatory Focus
editPerformLine serves clients in industries such as consumer finance, credit cards, banking, Buy now, pay later (BNPL), insurance[7], mortgage[8], and higher education[9]. Its platform ensures compliance with federal regulations issued by agencies, including the Consumer Financial Protection Bureau (CFPB)[10], Federal Trade Commission (FTC), Department of Education (DoE), and Federal Communications Commission (FCC).[citation needed]
COMPLY Conferences
editPerformLine previously organized and held an annual conference, COMPLY[11].
Research and Reports
editPerformLine publishes annual reports[12] analyzing trends in regulatory compliance, including insights derived from the CFPB Consumer Complaint Database[13][14]. These reports provide industry stakeholders with actionable data to enhance their compliance strategies.
References
edit- ^ NJBIZ STAFF (5 October 2017). "NJBIZ names 50 Fastest Growing Companies in N.J." NJBIZ.
- ^ "PerformLine". OurCrowd.
- ^ Mitra, Sramana (21 October 2022). "Bootstrapping a RegTech Venture to $20M: PerformLine CEO Alex Baydin (Part 1)". One Million by One Million Blog. Sramana Mitra.
- ^ "Discover and Monitor Your Brand for Compliance Across the Web". PerformLine.
- ^ Bergeron, Tom (4 April 2016). "Masters of monitoring PerformLine's software makes sure companies are in compliance online and on the phone". NJBIZ.
- ^ "Monitor Every Message, Find Compliance Issues Quickly". PerformLine.
- ^ "PerformLine Compliance Platform". Insurance & Technology.
- ^ "PerformLine". Mortgage Advisor Tools. 23 September 2023.
- ^ eSchool News (24 August 2011). "PerformLine Announces Web Crawl Enhancement for PerformMatch". eCampusNews.
- ^ Mikula, Jason (16 March 2023). "Interview: Alex Baydin, PerformLine's Founder & CEO". Fintech Business Weekly. Substack.
- ^ "Comply". Comply Summit. PerformLine.
- ^ Hayashi, Yuka (14 December 2016). "Citi, Wells Fargo Among Banks With Most Consumer Complaints in 2016". Wall Street Journal.
- ^ DiPietro, Ben (23 October 2015). "Survey Roundup: When Nation-States Attack". Wall Street Journal.
- ^ Hayahi, Yuka (23 July 2017). "Battle Is On Over Government's Version of Yelp for Banks". Wall Street Journal.