The Resource Group Pakistan, commonly known as TRG Pakistan (Urdu: ٹی آر جی پاکستان), is a Pakistani venture capital firm specializing in investments in business process outsourcing companies. It is based in Karachi.[2]

TRG Pakistan
Company typePublic
PSXTRG
KSE 100 component
IndustryVenture capital
Founded2003; 21 years ago (2003)
FounderZia Chishti
HeadquartersKarachi, Pakistan
Key people
Mohammed Khaishgi (chairman)
Hasnain Aslam (CEO)
Decrease Rs. −32.213 billion (US$−110 million) (2024)
Total assetsDecrease Rs. 40.582 billion (US$140 million) (2024)
Total equityDecrease Rs. 33.286 billion (US$120 million) (2024)
OwnerZia Chishti (16.12%)
Number of employees
6 (2024)
SubsidiariesTRG International Limited (45.3%)
Websitetrg.com.pk
Footnotes / references
Financials as of 30 June 2024[1]

History

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Founded in 2003 by Zia Chishti, TRG originated from back-office operations he had established for Align Technology in Lahore.[3][4] After his departure from Align, these operations became the foundation of TRG Pakistan's call center business in Pakistan.[3] TRG obtained the certificate of commencement of business on February 27, 2003. The operations of the company effectively started on April 11, 2003.[4]

In July 2003, TRG was listed on the Karachi Stock Exchange following an initial public offering at a strike price of PKR 10.[5] In November 2003, TRG acquired a 40 percent stake in Centratel LLC, a provider of call center and telephone answering services in Bend, Oregon.[6] Previously, it made an investment in Los Angeles–based Alert Communications.[6]

In May 2004, TRG acquired iSKY Inc., a company providing customer care and marketing services to companies in North America and Europe.[7] In June 2004, TRG acquired DCS Inc., a South Dakota–based call center service provider, through its subsidiary Alert Communications, Inc.[8] A year later, in 2005, TRG made a seed investment in Afiniti, a software company developing artificial intelligence for use in customer call centers.[3]

In October 2007, TRG sold its shareholding of Central Voice, LLC to Endicott Communications for $1.75 million.[9]

In 2020, TRG's subsidiary ibex was listed on the Nasdaq.[10]

Subsidaries

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References

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  1. ^ "TRG Pakistan Annual Report 2024" (PDF). Retrieved 1 October 2024.
  2. ^ Ali, Meiryum (February 20, 2021). "The TRG stock phenomenon, explained". Profit by Pakistan Today. Archived from the original on November 2, 2021. Retrieved November 2, 2021.
  3. ^ a b c d e Tirmizi, Farooq (March 7, 2017). "After a stellar entrepreneurial run, TRG is Zia Chishti's swan song". Profit by Pakistan Today. Archived from the original on July 22, 2023. Retrieved April 14, 2024.
  4. ^ a b Jalees, Tariq. "The Resource Group (TRG) Business Process Outsourcing Pakistan's Success Story".
  5. ^ "Broadening the retail base in stock market". DAWN. 19 July 2004.
  6. ^ a b "Acquisition". DAWN.COM. November 11, 2003. Archived from the original on September 17, 2024. Retrieved September 17, 2024.
  7. ^ "Resource Group acquires iSKY". DAWN.COM. May 28, 2004. Archived from the original on September 17, 2024. Retrieved September 17, 2024.
  8. ^ "TRG acquires US call centre firm". DAWN.COM. June 12, 2004. Archived from the original on September 17, 2024. Retrieved September 17, 2024.
  9. ^ "TRG sells subsidiary for $1.75m". DAWN.COM. October 23, 2007. Archived from the original on September 17, 2024. Retrieved September 17, 2024.
  10. ^ "Ibex Holdings seeks listing on Nasdaq | ePaper | DAWN.COM". epaper.dawn.com. 27 February 2018. Archived from the original on 22 July 2023. Retrieved 14 April 2024.
  11. ^ a b c "TRG Pakistan case study". Archived from the original on 2024-05-18. Retrieved 2024-05-18.
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