Southwest Ohio Regional Transit Authority

(Redirected from Queen City Metro)

The Southwest Ohio Regional Transit Authority (SORTA) is the public transport agency serving Cincinnati and its Ohio suburbs. SORTA operates Metro fixed-route buses, bus rapid transit, microtransit, and paratransit services. SORTA's headquarters are located at the Huntington Building in Cincinnati’s Central Business District. The agency is managed by CEO and General Manager Darryl Haley along with a 13-member board of trustees. In 2023, the system had a ridership of 13,091,500, or about 42,900 per weekday as of the second quarter of 2024.

Southwest Ohio Regional Transit Authority
Overview
OwnerCity of Cincinnati and Hamilton County
Area servedHamilton County (in addition provides commuter routes from Butler County, Clermont County, and Warren County into Cincinnati)
Transit typeBus, Express bus service, Paratransit
Number of lines
  • 26 local
  • 1 limited
  • 20 express
Number of stations3,800 bus stops[1]
Daily ridership42,900 (weekdays, Q2 2024)[2]
Annual ridership13,091,500 (2023)[3]
Chief executiveDarryl Haley
Headquarters525 Vine Street, Suite 500 Cincinnati, Ohio
Websitego-metro.com[4]
Transdev[5]
Operation
Began operationDecember 30, 1952 (as Cincinnati Transit Commission)
Number of vehicles353 transit buses, 46 paratransit vehicles

Downtown Cincinnati is also served by the Transit Authority of Northern Kentucky (TANK), whose transit services extend over the Ohio River into Northern Kentucky.

History

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SORTA replaced the Cincinnati Transit Commission, which operated buses from 1952 to 1973. In 2012 SORTA Metro released its schedule information in the General Transit Feed Specification, making schedules more easily available to customers.[6] The Cincinnati Bell Connector was operated by SORTA until 2019; the City of Cincinnati has since owned and operated the streetcar. Until 2021, SORTA Metro was funded primarily by Cincinnati's city earnings tax, second by fares, and third by federal sources, with some other minor sources. This stood in contrast to other Ohio transit agencies, such as COTA and GCRTA which are primarily funded by sales tax. For a sense of perspective, the portion of Cincinnati's earnings tax going to Metro's budget was about 0.3%. On May 14, 2020, Hamilton County voters passed Issue 7, which switches the source of SORTA funding to a sales tax. The sales tax in Hamilton County will be raised to 7.8% and the Cincinnati earnings tax is eliminated. The levy is projected to generate $130 million a year, which will be split 100/30 between Metro and road infrastructure respectively. The new sales tax rate went into effect on October 1, 2020.[7] The new funding will be used to implement Reinventing Metro, which is a transit network redesign of its fixed-route services, but also introduces Mobility on Demand and Bus Rapid Transit to the region.

Services

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Fixed-Route

SORTA Metro operates about 40 major fixed bus routes, as well as a demand-responsive paratransit service. Of the major routes, roughly half run only at rush hours and are essentially commuter services, some of them serving the reverse commute. The other half operate throughout the day, and some offer increased frequency during rush hours. Approximately 90% of all trips are made on the all-day routes, and 10% on the express commuter routes.

Routes 29X and 82X extend into neighboring Clermont County under an arrangement with the Clermont Transportation Connection.

Routes 71X & 72X extend into neighboring Warren County under an arrangement with Warren County Transit.

Route 42X was a route that extended into neighboring Butler County under an agreement with Butler County Regional Transit Authority (BCRTA). The route was discontinued at the end of 2023. On January 1, 2024, BCRTA started their own route and brand it as CincyLink[8] that will run from Middletown to Downtown Cincinnati.

Mobility on Demand (Spring 2023)

Throughout 2021 and early 2022, Metro has been developing an accessible, on-demand and localized mobility service, including connections to Metro's network of more than 40 fixed bus routes.

Previously referred to as "Mobility On-Demand," this service is now called MetroNow!, with two zones that launched pilot service in 2023. Metro will roll out several additional service zones in the future.

Local routes serving Downtown Cincinnati
Number Route name Service days Garage
1 Mt. Adams Monday – Friday Queensgate
4 Montgomery Rd 24/7/365 Service Bond Hill
6 Queen City Avenue Sunday – Saturday Queensgate
11 Madison Road to Madisonville via Oakley 24/7/365 Service Bond Hill
Madison Road to Madisonville via Erie Avenue Sunday – Saturday Bond Hill
Madison Road to Madisonville via Oakley/Fifth Third Monday – Friday AM/PM Rush Bond Hill
16 Spring Grove/Daly Sunday – Saturday Queensgate
17 Hamilton Ave to Seven Hills Sunday – Saturday Queensgate
Hamilton Ave to Mt. Healthy 24/7/365 Service Queensgate
19 Colerain Ave Sunday – Saturday Queensgate
20 Winton Road Sunday – Saturday Queensgate
21 Harrison Avenue Sunday – Saturday Queensgate
27 Beekman Ave/Linn St Sunday – Saturday Queensgate
28 East End Sunday – Saturday Queensgate
River Road to Amazon Sunday – Saturday Queensgate
32 West 8th Street Sunday – Saturday Queensgate
33 Glenway Avenue 24/7/365 Service Queensgate
43 Reading Road to Sharonville Sunday – Saturday Bond Hill
Reading Road to Evendale via Bond Hill 24/7/365 Service Bond Hill
46 Avondale Sunday – Saturday Bond Hill
49 Fairmount Sunday – Saturday Queensgate
64 Westwood Sunday – Saturday Queensgate
77 Delhi Sunday - Saturday Queensgate
78 Vine Street to Springdale via Springfield Pike Sunday – Saturday Bond Hill
Vine Street to Evendale via Wayne Avenue 24/7/365 Service Bond Hill
M+ Metro*Plus to Kenwood Monday – Friday Queensgate
Local crosstown routes
Number Route Name WB/NB Terminus EB/SB Terminus Service days Garage
5 Blue Ash UC Blue Ash Oakley Transit Center Sunday – Saturday Bond Hill
Sharonville Kroger Oakley Transit Center Sunday – Saturday Bond Hill
24 MLK/Beechmont Northside Transit Center Anderson Town Center Sunday – Saturday Bond Hill
31 Taft/McMillan Lower Price Hill (State St & W 8th St) Evanston (Montgomery & Brewster) Sunday – Saturday Queensgate
36 Price Hill/Uptown Mt. St. Joseph University Norwood (Sherman & Montgomery) Sunday –Saturday Bond Hill
41 North Bend Road Glenway Crossing Transit Center Oakley Transit Center Sunday – Saturday Queensgate
51 Uptown Connector Glenway Crossing Transit Center Oakley Transit Center 24/7/365 Service Bond Hill & Queensgate
61 Galbraith Rd Mt. Airy (Kirby & Colerain) Madeira (Dawson Rd Layover) Sunday – Saturday Bond Hill
Reading (Benson St & Jefferson Ave) Monday - Friday Bond Hill
67 Kemper Road Fields Ertel Park & Ride Forest Park Park & Ride Sunday – Saturday Queensgate
SORTA local supplemental routes serving Downtown Cincinnati
Number Route name Service days Garage
4 Montgomery Rd to UC Blue Ash via Amberley Monday – Friday AM/PM Rush (mid Aug – late May) Bond Hill
4 Montgomery Rd to UC Blue Ash via Walnut Hills HS Monday – Friday AM/PM Rush (mid Aug – late May) Bond Hill
11 Madison Road to Madisonville via Oakley / Shroder HS Monday – Friday AM/PM Rush (mid Aug – late May) Bond Hill
17 Hamilton Ave to Mt. Airy via Belmont Avenue Monday – Friday AM/PM Rush (all year) Queensgate
33 Glenway Ave to Downtown via Western Hills HS Bypass Monday – Friday 1 PM trip (mid Aug – late May) Queensgate
Supplemental local crosstown routes
Number Route name WB/NB Route name EB/SB Service days Garage
24 MLK/Beechmont to Northside Transit Center via Walnut Hills HS MLK/Beechmont to Anderson Town Center via Walnut Hills HS Monday – Friday AM/PM Rush (mid Aug – late May) Bond Hill
31 Taft/McMillan to Evanston via Walnut Hills HS Taft/McMillan to Lower Price Hill via Walnut Hills HS Monday – Friday AM/PM Rush (mid Aug – late May) Queensgate
37 MLK/Westwood Northern to Glenway Crossing Transit Center via Walnut Hills HS MLK/Westwood Northern to Oakley Transit Center via Walnut Hills HS Monday – Friday AM/PM Rush (mid Aug – late May) Queensgate
41 North Bend Road to Glenway Crossing Transit Center via Aiken/Shroder HS North Bend Road to Oakley Transit Center via Aiken/Shroder HS Monday – Friday AM/PM Rush (mid Aug – late May) Queensgate
51 Uptown Connector to Glenway Crossing Transit Center via Walnut Hills HS Uptown Connector to Oakley Transit Center via Walnut Hills HS Monday – Friday AM/PM Rush (mid Aug – late May) Bond Hill & Queensgate
Commuter routes serving Downtown Cincinnati (Weekdays AM/PM Rush)
Number Route name Garage
2 Madeira Commuter to Madeira Park & Ride Bond Hill
12 Madisonville Commuter Bond Hill
20 Winton Road to Forest Park via Greenhills Park & Ride Queensgate
25 Mount Lookout Bond Hill
30 Beechmont Commuter Bond Hill
40 Montana Commuter Queensgate
50 River Road Commuter Queensgate
81 Mount Washington Commuter Queensgate
Commuter crosstown routes
Number Route name WB/NB Route name EB/SB Service days Garage
22 Glenway/Madison to Glenway Crossing Transit Center Glenway/Madison to Madisonville Monday – Friday AM/PM Rush (Madisonville AM) (GCTC PM) Bond Hill
37 MLK/Westwood Northern to Glenway Crossing Transit Center MLK/Westwood Northern to Oakley Transit Center Monday – Friday AM/PM Rush Queensgate
38 Uptown Commuter to Glenway Crossing Transit Center Uptown Commuter to Mt. Auburn Monday – Friday AM/PM Rush (Mt. Auburn AM) (GCTC PM) Queensgate
65 Western Hills to Glenway Crossing Transit Center Western Hills to Northside Transit Center Monday – Friday AM/PM Rush Queensgate
Express routes (Weekdays AM/PM Rush)
Number Route name Garage
3X Montgomery Express to Symmes P&R via Blue Ash Rd Bond Hill
Montgomery Express to Symmes P&R Bond Hill
23X Tri-County - Forest Park Express Queensgate
29X Milford Express Queensgate
52X Harrison Express Queensgate
71X Kings Island Express to Kings Mill via Kenwood/Mason Road Queensgate
Kings Island Express to Downtown Queensgate
Kings Island Express to Kings Island Park & Ride/Fields Ertel Road Queensgate
74X Colerain Express via Joseph Road Queensgate
Colerain Express via Banning Road Queensgate
75X Anderson Express Bond Hill
82X Eastgate Express Queensgate
Supplemental express route (Sunday – Saturday from late May – mid August. Fri – Sun mid August to late October)
Number Route name Garage
72X Kings Island Direct Queensgate

Reinventing Metro

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With the passage of Issue 7 in the spring of 2020, Hamilton County voters approved a sales tax levy of 0.8 percent and a new funding source for Metro. One example of the new Metro is the Northside Transit Center, which is located in Northside and replaced a basic bus stop. The new transit center, which opened in 2020, features eight boarding bays, each with an architecturally designed shelter and enhanced streetscaping, lighting and amenities. In addition, the transit center features artwork designed by winners of the transit agency's art contest for Northside residents. The contest asked residents to submit designs following the theme, "What does Northside mean to me?” The artwork is displayed prominently on installations at the transit center's entrance and exit. The Northside project was a partnership with the Federal Transit Administration, the Ohio Department of Transportation, and other local stakeholders.

Stops and stations

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Located on Fifth Street between Walnut and Main in Cincinnati, Government Square serves as Metro's downtown transit hub.

Most of SORTA's roughly 3,600 stops are simply marked with a sign on a pole listing routes the stop serves, and are fairly infrastructure-light. Several dozen stops include bus shelters and covered benches. Several suburban stops are park-and-rides. Government Square is the main transit station, located downtown near Fountain Square. SORTA owns and operates several transit centers across the region including the recently constructed Northside Transit Center, Oakley Transit Center, and Glenway Transit Center. SORTA operates the Riverfront Transit Center though it's only used for a layover point for the Metro*Plus route and a stop for route 85.

Fares

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On April 4, 2021, Metro introduced a simpler fare structure.[9] With this new fare model, base fare increased 25 cents to $2 per ride on all local routes. Express buses are $2.65 within Hamilton County. Certain express routes turned into commuter routes and have a $2 fare. Express routes that go into Butler, Clermont, and Warren County have a fare of $3.75. Zone fares and paper transfers were eliminated. Transfers are only available to those using the Transit app and to 5-ride ticket users. There are several day pass options available to purchase. Mobile fares must be purchased through the Transit app. Refer to the charts for more information. Transfers to higher-cost service require payment of the fare difference. Children under 36 inches ride for free with a fare-paying rider; a limit of 2 children applies.

SORTA fares
Fare type Price Half fare Routes
Hamilton County Local $2 $1 1, 4, 5, 6, 11, 16, 17, 19, 20, 21, 24, 27, 28, 31, 32, 33, 36, 37, 41, 43, 46, 49, 50, 51, 61, 64, 65, 67, 77, 78, 90 (M+).
Hamilton County Commuter 2, 12, 22, 25, 30, 38, 40, 81
Hamilton County Express $2.65 $1.30 3X, 23X, 29X, 52X, 72X, 74X, 75X
Suburban County Express (Clermont, Warren) $3.75 $1.85 71X, 82X
Access Fare $4
Metro*NOW Fare $2 per ride. No discounted fare.
SORTA passes
Fare type Price
Hamilton County Local & Commuter 24-Hour Pass $4
Metro/TANK 24-Hour Pass $5
Hamilton County Express 24-Hour Pass $5.30
Suburban County Express 24-Hour Pass $7.50
5-ride Hamilton County Local & Commuter Service Ticket $10
Half Fare 24-Hour Pass (Child Fare, Fare Deal, UC, Cincinnati State) $2
Hamilton County Local 30-day Pass $80
Hamilton County Express 30-day Pass $105
Metro/TANK 30-day Pass $105
Suburban County Express 30-day Pass $150

Garages and fleet

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SORTA operates about 350 buses on fixed routes, and about 50 smaller vehicles as part of their 'demand responsive services'. All vehicles in SORTA's fleet are ADA accessible. On average, vehicles in the fixed route fleet are 6.9 years old, and in the demand-responsive fleet 1.4 years. Vehicles in the fixed route fleet are rated, on average, for a capacity and 65 passengers, both sitting and standing.[10]

All fixed-route buses have a bike rack mounted on the front with room for two bicycles.

Garages

  • Queensgate Garage 1401 Bank Street, Cincinnati, OH 45214
  • Bond Hill Garage 4700 Paddock Road, Cincinnati, OH 45229

For more information about the history of Metro's fleet, including current and retired buses, go to CPTDB: Southwest Ohio Regional Transit Authority

Current buses in fleet
Year Manufacturer Model Fleet numbers Bond Hill Queensgate Notes
2011–12 Gillig Low Floor 1201–1245 1201–1220, 1225, 1228 - 1230 1221-1224, 1227, 1231–1245 1201 is a 2011 model. In the process of being retired. 1201-1206, 1213-1217, 1226, 1232 retired.
2013 Gillig Low Floor BRT Plus 1301–1310 None 1301–1307, 1309–1310 Former METRO*PLUS buses. Now used on any route. 1308 retired in 2021.
2013 Gillig Low Floor 1321–1343 1331–1334, 1336–1343 1321–1330 1335 retired due to fire in August 2022.
2015 Gillig Low Floor 1501–1537 1501–1510 1511–1525, 1527–1537 1526 retired in August 2022 due to fire damage.
2016 Gillig Low Floor Commute 1601–1622 1601–1607 1608–1622 Mostly used on express/commuter routes. Can occasionally be seen on local routes.
2018 Gillig Low Floor 1801–1819 None 1801–1819
2018–19 Gillig Low Floor 1820–1830 None 1821–1829 1824–1830 are 2019 models. 1830 out of service, possibly retired. Last seen 12/10/22.
2019 Gillig Low Floor 1901–1934 1901–1914 1915–1934 1934 has two different seat types.
2020 Gillig Low Floor 2001–2021 2001–2008, 2010–2011 2012–2016, 2018–2021 2009 was renumbered to 2020. 2017 was renumbered to 2021. 2018 out of service, possibly retired after being hit by another driver on 4/3/23.
2020–21 Gillig Low Floor 2022–2031 2027–2031 2022–2026 2028 out of service, possibly retired. Last in service on 7/15/2023
2021 Gillig Low Floor 2140–2170 2140–2154 2155–2170
2022 Gillig Low Floor 2201–2225 2201–2215 2216–2225
2023 Gillig Low Floor Hybrid 2301–2310 2301–2310 None
2023 Gillig Low Floor 2311–2325 None 2311–2325
2024 Gillig Low Floor 2401-2412 2401-2412 None All in service as of 10/31/24. Will begin to replace 1200 series buses.
2024 Gillig Low Floor Hybrid 2421-2427 None 2421-2427 All in service as of 11/14/2024. Fleet numbers may change. Will replace some 1200 series buses.
Future bus orders
Year Manufacturer Model Series #'s Notes.
2025 Gillig Low Floor Hybrid TBA 4 buses due to be placed in service in 2025 to replace 4 1300 series buses.[11]
TBA TBA Electric buses TBD Received $5.5 million grant towards 11 electric buses.[12]

See also

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Adjacent public transit agencies:

Other major public transit agencies in Ohio:

References

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  1. ^ "SORTA's current GTFS feed data". Go-Metro.com. SORTA. Retrieved 24 December 2014.
  2. ^ "Transit Ridership Report Second Quarter 2024" (PDF). American Public Transportation Association. September 3, 2024. Retrieved September 5, 2024.
  3. ^ "Transit Ridership Report Fourth Quarter 2023" (PDF). American Public Transportation Association. March 4, 2024. Retrieved September 5, 2024.
  4. ^ "Comprehensive Annual Financial Report for the Fiscal Year Ended December 31, 2013" (PDF). Southwest Ohio Regional Transit Authority. 2014. p. 19. Retrieved December 26, 2014.
  5. ^ Coolidge, Sharon (October 6, 2016). "Full speed ahead: Streetcar operator will run more streetcars". The Cincinnati Enquirer. Retrieved October 7, 2016.
  6. ^ "Developer Data". Go-Metro.com. Retrieved 13 January 2015.
  7. ^ "Issue 7: Transit levy passes, increasing the sales tax in Hamilton County". 14 May 2020.
  8. ^ "CincyLink".
  9. ^ "Fare Simplification – Go Metro". www.go-metro.com. Retrieved 2021-02-23.
  10. ^ "National Transit Database". National Transit Database. Federal Transit Administration. Archived from the original on 7 February 2015. Retrieved 16 January 2015.
  11. ^ "News - Go Metro".
  12. ^ "News - Go Metro".
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