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Comment: We need sourcing independent of Safetell, not Safetell talking about what it does. Star Mississippi 15:17, 3 October 2024 (UTC)
Safetell Ltd[1] is a UK-based company that specialises in providing physical security
 | |
| Company type | Public |
|---|---|
| Industry |
|
| Founded | 1989 |
| Headquarters | Dartford, England, United Kingdom |
Key people | |
| Website | www |
solutions across various sectors, including the public, private, and retail industries. Founded over 30 years[2] ago, Safetell has developed into a leading provider of bespoke security installations and after-sales services, working with organisations that need to protect their people, assets, and properties from physical threats.
History
editSafetell was incorporated on the 28th of July 1989[3] and is a subsidiary of the Newmark Security Group, a prominent player in the security and data solutions sector, with operations spanning both the UK and US.
Safetell was founded in response to the retail banking sector's need for robust security measures, particularly during a time when armed robberies were increasing. The company’s original innovation, the Fast Rising Screen, revolutionised security for bank staff, providing immediate protection during robbery attempts.
As the demand for security solutions expanded, Safetell diversified its product offerings[4] beyond retail banking, now supporting government agencies, embassies, emergency services[5], and the private sector[6]. Over the years, Safetell's product line has grown to include security screens, counters, doors, partitions, speed gates, and more, designed to meet varying degrees of security and risk mitigation requirements.
Today, Safetell continues to innovate, providing products that meet stringent security ratings for vandal, ballistic, and blast resistance.
Services
editBespoke Design
editSafetell excels in creating custom-designed security solutions tailored to the specific needs of its clients. By employing an in-house, multi-disciplinary design team, Safetell can take projects from concept to completion, ensuring that each solution is optimally aligned with a customer’s operational requirements.
Project Management
editWith extensive experience managing complex projects in high-risk environments, Safetell’s in-house project management team specialises in delivering tailored solutions for challenging site conditions. This approach ensures strong client relationships and consistently high levels of customer satisfaction.
Specialist Installation
editSafetell’s specialist installation teams are highly skilled at working in demanding environments. From secure government facilities to high-traffic commercial spaces, Safetell guarantees an efficient and precise installation process, ensuring that clients' security solutions are fully operational with minimal disruption.
After-Sales Support
editA key aspect of Safetell’s offering is its comprehensive after-sales support. The company’s dedicated customer service team is available to address any questions or concerns, and extended warranties offer peace of mind regarding the longevity and performance of the products.
Automatic Doors and Services
editThe company offers tailored servicing packages[7] designed to suit the specific needs of various businesses. These packages include:
- Contracted Planned Preventative Maintenance: This service is customised based on client requirements, providing enhanced response times, discounts on parts, and reduced rates on call-outs for returning customers for automatic doors.
- Non-Contracted Options: For new clients, Safetell offers a purchase order-based service, allowing businesses to access maintenance services without the obligation of a long-term contract.
In addition to servicing, Safetell specialises in providing professional door automation solutions tailored to the unique needs of businesses. Their offerings include:
- Automation for both new and existing swinging and sliding doors
- Free surveys and risk assessments to ensure compliance with safety standards
- Nationwide coverage with directly employed, BS 7858 security-vetted engineers
- A one-year warranty on installation and parts, alongside after sales service and maintenance packages
Sectors
editSafetell operates across several sectors, providing tailored solutions for specific security needs:
- Public Sector:[8] Safetell serves healthcare, education, local authorities, prisons, blue light services, and government bodies. The company’s experience in this area ensures it can handle sensitive and specialised security projects.
- Private Sector:[9] Offering bespoke security solutions for financial institutions, IT infrastructure, corporate offices, and data centres, Safetell works with large corporations to protect high-value assets.
- Retail Sector:[10] Safetell provides physical security systems for the retail sector, focusing on customer safety while ensuring minimal impact on the shopping experience. The company's long-standing partnerships with major retail brands are a testament to its expertise in this area.
Products
editSafetell’s product range includes:
- Security Screens & Counters: Designed for secure transaction areas, particularly in retail and banking environments.
- Security Doors & Walling: Offering varying levels of resistance to attacks, from forced entry to ballistic threats.
- Entrance Control Solutions: These include automated doors, speed gates, and portals, providing secure entry and exit points for high-traffic areas.
- Cash & Asset Protection: Safetell designs systems that secure valuable assets and financial transactions, particularly in sectors such as retail and banking.
Certifications
editSafetell offers industry-leading protection through rigorous testing of its products for manual attack, bullet, blast, and fire resistance[11]. Each product undergoes assessment at various certification levels, allowing customers to select the appropriate protection based on their specific needs.
Manual Attack Resistance
editManual attack protection is evaluated[12] against sustained assaults by professional intruders employing various tools, including drills, hammers, and crowbars. The resistance levels are measured according to European Standards (EN)[13] and the Loss Prevention Certification Board (LPCB)[14], with higher numerical ratings indicating increased levels of protection.
EN 1627 Classification (RC1–RC6)
editThis European standard classifies doors, windows, shutters, and other security elements based on their resistance to burglary attempts. The classification ranges from RC1 to RC6, with higher numbers indicating increased resistance.
| Class | Information |
|---|---|
| RC1 | No manual attack attempted; minimal resistance. |
| RC2 | Resistant to light tools such as hammers and tweezers; resistance time: 3 minutes. |
| RC3 | Resistant to hand drills and punches; resistance time: 5 minutes. |
| RC4 | Resistant to power tools like club hammers and chisels; resistance time: 10 minutes. |
| RC5 | Resistant to advanced tools including mini angle grinders; resistance time: 15 minutes. |
| RC6 | High resistance to professional-grade tools such as angle grinders; resistance time: 20 minutes. |
EN 356 Classification (Windows & Glazing)
editThis standard specifies the resistance of glass and glazing to impact and physical attack.
| Class | Information |
|---|---|
| P1A | Resistance to a drop height of 1.5 m; 3 impacts. |
| P2A | Resistance to a drop height of 3 m; 3 impacts. |
| P3A | Resistance to a drop height of 6 m; 3 impacts. |
| P4A | Resistance to a drop height of 9 m; 3 impacts. |
| P5A | Resistance to 9 impacts at 9 m drop height. |
| P6A | Total strikes: 30–50. |
| P7A | Total strikes: 51–70. |
| P8A | Total strikes: Over 70. |
LPS 1175 Classification (Doors & Enclosures)
editThis standard categorises resistance to intruder attacks, with specific tools and resistance times defined for each classification:
| Class | Information |
|---|---|
| SR1-A1 | Resistance to tools like cable cutters; resistance time: 1 minute. |
| SR2-B3 | Resistance to tools such as bolt cutters; resistance time: 3 minutes. |
| SR3-C5 | Resistance to tools including axes and crowbars; resistance time: 5 minutes. |
| SR4-D10 | Resistance to tools like sledgehammers; resistance time: 10 minutes. |
| SR5-E10 | Resistance to circular saws; resistance time: 10 minutes. |
| SR6-F10 | Resistance to drill and saw tools; resistance time: 10 minutes. |
| SR7-G10 | Resistance to chainsaws; resistance time: 10 minutes |
| SR8-H20 | High resistance to hydraulic tools; resistance time: 20 minutes. |
Bullet Resistance
editSafetell's products undergo testing[15] to meet European Standards (EN 1522 and EN 1063), which are globally recognized. Products are assessed against various ammunition types to ensure they meet the security requirements specified by auditors.
| Class | Information |
|---|---|
| FB1 | Resistance to .22LR calibre; mass: 2.6 g; distance: 10 m. |
| FB2 | Resistance to 9mm Luger; mass: 8 g; distance: 5 m. |
| FB3 | Resistance to .357 Magnum; mass: 10.2 g; distance: 5 m. |
| FB4 | Resistance to both .357 Magnum and .44 Rem Magnum; mass: 10.2 / 15.6 g; distance: 5 m. |
| FB5 | Resistance to 5.56 x 45 calibre; mass: 4 g; distance: 10 m. |
| FB6 | Resistance to 5.56 x 45 and 7.62 x 51 calibre; mass: 4.0 / 9.5 g; distance: 10 m. |
| FB7 | Resistance to 7.62 x 51 calibre; mass: 9.8 g; distance: 10 m. |
| FB8 | Resistance to 12/70 shotgun calibre; mass: 31 g; distance: 10 m. |
| Class | Information |
|---|---|
| BR1 | Resistance to .22LR calibre; mass: 2.6 g; distance: 10 m; number of impacts: 3. |
| BR2 | Resistance to 9mm Luger; mass: 8 g; distance: 5 m; number of impacts: 3. |
| BR3 | Resistance to .357 Magnum; mass: 10.2 g; distance: 5 m; number of impacts: 3. |
Blast Resistance
editThe blast resistance of Safetell products[16] are assessed using European Standard EN 13123/124-1 and EN 13123/124-2, focusing on the impact, damage, and structural deformation from blasts. Products are independently tested in controlled environments to ensure they provide the required protection.
| Class | Information |
|---|---|
| EPR1 | Peak pressure: 0.5 bar; positive impulse: 3.7 bar-ms; duration: >20 ms. |
| EPR2 | Peak pressure: 1 bar; positive impulse: 9 bar-ms; duration: >20 ms. |
| EPR3 | Peak pressure: 1.5 bar; positive impulse: 15 bar-ms; duration: >20 ms. |
| EPR4 | Peak pressure: 2 bar; positive impulse: 22 bar-ms; duration: >20 ms. |
| EXR1 | Mass of TNT: 3 kg; distance: 5 m. |
| EXR2 | Mass of TNT: 3 kg; distance: 3 m. |
| EXR3 | Mass of TNT: 12 kg; distance: 5.5 m. |
| EXR4 | Mass of TNT: 12 kg; distance: 4 m. |
| EXR5 | Mass of TNT: 20 kg; distance: 4 m. |
Fire-Resistant Products by Safetell
editSafetell is committed to providing advanced fire-resistant solutions[17] designed to enhance safety in various environments. Fire-resistant products, including fire doors and secure walling systems, are engineered to protect lives and property during fire emergencies while preventing the spread of flames.
Industry Standards
editSafetell's fire-resistant products are tested and certified according to rigorous industry standards, including:
These standards are widely accepted and ensure our products meet the highest safety and performance criteria. Some of their offerings carry a CE marking, which signifies compliance with the latest European fire testing methods.
Achievements & Certifications
editSafetell is fully certified and complies with several key industry standards[20], ensuring that its products and services meet stringent safety and security regulations. The company’s leadership team prides itself on its employee development program, which has resulted in long employee tenures and a reputation for service excellence.
Many products are certified in the LPCB Red Book, a crucial resource for specifiers, regulators, designers, and end users seeking verified security solutions. The following Safetell products have achieved LPCB approval, underscoring their effectiveness and reliability:
- CityWall
- Certification: LPS 1175: Issue 8
- Cert/LPCB Reference: 1617a
- Stronghold / Stalwart Level 4
- Certification: LPS 1175: Issue 8
- Cert/LPCB Reference: 1617a
Safetell was also named a CBRE-preferred supplier[21] in 2024. CBRE (Coldwell Banker Richard Ellis), a leading global real estate services firm, vetted and selected Safetell as a trusted partner or vendor for their clients, which means that the company successfully CBRE's standards for quality, reliability, and performance. This relationship has ultimately led to improved service delivery and value for clients using Safetell’s products or services through CBRE.
- ^ "About Us". Safetell. Retrieved 2024-10-03.
- ^ "SAFETELL LIMITED overview - Find and update company information - GOV.UK". find-and-update.company-information.service.gov.uk. Retrieved 2024-10-03.
- ^ "SAFETELL LIMITED overview - Find and update company information - GOV.UK". find-and-update.company-information.service.gov.uk. Retrieved 2024-10-03.
- ^ "Safetell primed for growth in buoyant security market – Newmark". Retrieved 2024-10-03.
- ^ "Sectors & Solutions". Safetell. Retrieved 2024-10-03.
- ^ "Sectors & Solutions". Safetell. Retrieved 2024-10-03.
- ^ "Trusted Automatic Door Servicing and Repairs". Safetell. Retrieved 2024-10-03.
- ^ "Sectors & Solutions". Safetell. Retrieved 2024-10-03.
- ^ "Sectors & Solutions". Safetell. Retrieved 2024-10-03.
- ^ "Sectors & Solutions". Safetell. Retrieved 2024-10-03.
- ^ "Resistance Levels". Safetell. Retrieved 2024-10-03.
- ^ "Manual Attack Resistance". Safetell. Retrieved 2024-10-03.
- ^ Standards, European. "European and International standards online store". www.en-standard.eu. Retrieved 2024-10-03.
- ^ "LPCB". LPCB. Retrieved 2024-10-03.
- ^ "Bullet Resistance". Safetell. Retrieved 2024-10-03.
- ^ "Blast Resistance". Safetell. Retrieved 2024-10-03.
- ^ "Blast Resistance". Safetell. Retrieved 2024-10-03.
- ^ Standards, European. "BS 476-22:1987 Fire tests on building materials and structures Method for determination of the fire resistance of non-loadbearing elements of construction". www.en-standard.eu. Retrieved 2024-10-03.
- ^ "BS EN 1634-1:2008 Fire resistance and smoke control tests for door, shutter and openable window assemblies and elements of building hardware. Fire resistance tests for doors, shutters and openable windows (Withdrawn), British Standards Institution - Publication Index | NBS". www.thenbs.com. Retrieved 2024-10-03.
- ^ "Resources". Safetell. Retrieved 2024-10-03.
- ^ "Safetell Chosen as Preferred Supplier for CBRE - Bespoke Security Doors, Product Security Solutions & Security solutions Articles". www.approvedbusiness.co.uk. Retrieved 2024-10-03.